As part of their service, Expense Reduction Analysts, the Specialist Procurement Advisors, survey their clients on supplier satisfaction. In a recent survey a client awarded Clyde Paper maximum scores on all 4 service criteria.
on behalf of a Financial Consultancy Firm, UK
if you can pass my thanks onto your delivery team please, that would be appreciated, since they were able to re-jig today's delivery so that we received our delivery first, which was a real help as we were running short of paper due to unforeseen circumstances.
College, Scotland
Would just like to say that we received the samples of [print job supplied by Clyde] and are very happy with the finished result. You were aware of what we expected and I'm very pleased to say that you most certainly delivered. We are very pleased with not only the finished product but also the way you got the job completed ahead of schedule and the professional way you kept me informed of the job progress.
Large Charity Organisation, UK & Ireland
I always find your staff to be extremely helpful and efficient. I recommend Clyde and your staff to all my colleagues.
Private School, Glasgow
thank you for the very quick delivery we got it sharp this morning, much appreciated
Mailing House, Glasgow
Your customer service is fantastic and I have been recommending you to other departments within the school.
Private School, Glasgow
These guys have got the price on point and are great to deal with. Delivery drivers are good and friendly. Not one fault. Have been very helpful especially with quick delivery.
Print Shop, Edinburgh
Thank you so much for paper delivery today , it was only ordered yesterday.
thanks also goes to the charming delivery driver who helped get paper to copy room. He was very helpful.
School in North Lanarkshire
Fantastic quality and service
Private School, Glasgow
I really appreciate your company’s attention and great service
Private School, Edinburgh
It is a pleasure working with you and we are completely satisfied with the products you supply us with. Your service and standards are exemplary.
College, Glasgow
they do what they say they will do
UK Mail & Parcel fulfilment company
Thank you for the excellent warehouse and delivery service you have been providing, you have an excellent team.
Local Council printing department
I would like to praise your delivery driver John F - who brought the items into the school and emptied them all off the pallet and also put my photocopying paper into my cupboard. The service he gave us was exemplary!
Your staff are always extremely helpful and courteous and are a credit to your company.
School, North Lanarkshire
Quick and easy ordering. Quick and efficient delivery. Continue to keep their products at the lowest possible price.
Sporting goods company, UK
Hi Leigh,
Just saw the Chronicle [120pp school magazine] and I think you guys have done a great job of printing it. I am delighted with the colour and quality. Thank you so much for processing this so quickly, and so well.
Private School, Edinburgh
Great service. Delivery driver puts paper away for us and removes all packaging.
Trade customer, Glasgow
you guys manage to always employ pleasant drivers which is very hard to find!
Digital Printer, Edinburgh
I wish everyone I dealt with was as efficient as Clyde.
Private School, Edinburgh
The driver John who delivered the goods was a credit to your company, very pleasant and polite.
Primary School, Glasgow
...your approachability, helpfulness and willingness, and the fact you offer options when we're tendering for products, helping us to secure business... Don't ever lose those features!!
International Document Services company, UK
We would request to pass our thanks to your employee John Forrest for the additional help and service he provides while delivering our copy paper order. He is extremely helpful, great attitude, pleasant disposition and is a credit to your company. He provides us with an excellent service and first class customer experience.
Leading UK Construction Group
Excellent product range and prices. No changes required an excellent all round service from ease of ordering to delivery.
Large Financial Services firm, UK
We have received our order of paper today and I would like to thank you once again for all your help and assistance, it makes our lives so much easier when we are able to get such good service. Stuart your delivery driver is also a treasure and a real asset to the company.
Secondary School, Glasgow
We are more than happy with the service and quality your company provides no issues whatsoever.
International Law Firm
I would just like to say how happy we were with both print jobs that you recently did for us. They are of the quality I have come to expect from yourselves and providing the samples to us in the office while the main job was delivered to our warehouse was very appreciated. I look forward to working with Clyde again in the very near future
UK book retailer
Many thanks for going 'that extra mile'
Primary School, East Dunbartonshire
Just had to let you know Stuart [Clyde driver] has just delivered our order. What a superstar nothing was a problem he stacked some put some in the cupboard, just as we asked. All in about 10mins!! Please let the appropriate person know how pleased we were with the service.
Primary School, South Lanarkshire
Thank you so much for the delivery this morning, excellent service, as I had submitted it late.
Large Public Sector Organisation, UK
Just a quick email to let you know that we were happy with the quality of the first [print job] you did for us and particularly with the speedy turnaround time. Most appreciated.
Local Council, UK